When accidents happen, check our Stain Guide. If that fails to solve the problem, please call . We can often remove the odour or stain & repair any damage made by scratching (see photos, in 'carpet repairs' section, under "Insurance Claims "). We've plenty of experience repairing damage caused by skunks, rabbits, cats & dogs. Before doing anything, our certified "pet experts" will first examine your carpet or furniture with an ultraviolet light. Using this technology, they can accurately determine the extent & location of any pet related concerns. In many cases, the powerful rinsing action of our truck-mounted cleaning or Hi-Flow extraction systems is all that is needed to correct minor pet problems & remove urine from many carpet fibre types. Urine can also cause colour loss in carpet.

The dog thought this couch was a fire hydrant. Though not needed here, a UV light will often reveal urine that's not visible. The hidden source of the odour must first be found, prior to removal. Before purchasing a home you may wish to have us inspect the house. In more severe cases, pet urine can penetrate into the carpet padding or sub floor & can be quite expensive to repair or replace. Both UV light & a test with Ph paper confirms the presence of urine in this carpet, taken from a newly purchased home. See the sub-floor below. With natural lighting the damage to the floor was obvious. The presence of urine on the walls only appeared when examined under Ultra-Violet light. offers treatments, specially designed to seal sub-floors and even the backings of carpet in milder cases. offers several treatments involving the latest technology which includes Enzymes & Bacterial Digesters. In extreme cases removal & replacement of the contaminated carpet padding may be required. Contaminated area rugs can be thoroughly rinsed of urine in our rug wash pit. Here the rugs are washed under water & agitated with compressed air & then thoroughly rinsed with cold water for a safe, gentle cleaning and complete removal of any soil. Many pets have a favorite spot, like beside master's bed where their body oils collect. These can usually be removed sucessfully, though in some cases an extra charge may be required. Some rugs & most staple yarn, broadloom is a magnet for collecting hair which cannot be removed with wet or dry vacuuming but can be removed with our "hair & lint removal sponges",($10.00 ea). They are great on furniture, clothes, TV's and computor monitors. We also carry a line of products to help train puppies and to discourage pets from damaging your stairs, furniture, plants, or flower beds. We also have consumer size pet stain and odour removal products for sale. Unless the best cleaning and odour removing bacterial agents are used, your pet is likely to repeat the error of his ways.